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July 01, 2026 7 min read

How to Login to MT5 Using Your Login Credentials on Mobile and PC (Step-by-Step Guide)

How to Login to MT5 Using Your Login Credentials on Mobile and PC

MetaTrader 5 (MT5) is one of the most widely used trading platforms in the world, trusted by millions of traders for forex, stocks, indices, commodities, and crypto trading. Whether you're a beginner who just opened a trading account or an experienced trader switching to a new device, one of the first things you need to master is logging into your MT5 account correctly. In this guide, we'll walk you through the exact steps to log in to MT5 on both PC and mobile devices, along with common issues and how to fix them.

What You Need Before You Login to MT5

Before attempting to log in, make sure you have the following three pieces of information ready. These are usually sent to you by your broker via email immediately after you open a trading account.

  • Login ID (Account Number): A unique numeric ID assigned to your trading account.
  • Password: The trading password (also called the "Master Password") set for your account. Note that this is different from your broker's website or client portal password.
  • Server Name: The specific server assigned by your broker, such as "BrokerName-Live" or "BrokerName-Demo." Without the correct server, you cannot log in even if your login ID and password are correct.

If you don't have these details, check your welcome email from your broker, or log in to your broker's client portal to retrieve them.

How to Login to MT5 on PC

Logging into MT5 on a desktop or laptop computer is straightforward. Follow these steps:

Step 1: Download and Install MT5

If you haven't already installed the platform, download the MT5 desktop application from your broker's website or directly from the official MetaTrader website. Run the installer and follow the on-screen instructions to complete the installation.

Step 2: Open the MT5 Application

Launch MetaTrader 5 by double-clicking the desktop icon or finding it in your Start menu (Windows) or Applications folder (Mac).

Step 3: Open the Login Window

Once the platform opens, click on the "File" menu in the top-left corner and select "Login to Trade Account." Alternatively, if a login window doesn't appear automatically, you can access it from the File menu at any time.

Step 4: Enter Your Login Credentials

A login window will pop up asking for three details:

  • Enter your Login ID in the "Login" field.
  • Enter your Password in the "Password" field.
  • Select or type your Server name in the "Server" field. If you're logging in for the first time, you may need to type the exact server name provided by your broker since it might not appear in the dropdown list automatically.

Step 5: Save Password (Optional)

There's usually a checkbox labeled "Save password." Enabling this means you won't have to re-enter your password every time you open MT5 on that computer. Only use this option on a personal, secure device.

Step 6: Click Login

Click the "Login" button. If your credentials are correct, MT5 will connect to the server, and you'll see your account balance, open charts, and trading tools become active within a few seconds.

How to Login to MT5 on Mobile (Android and iOS)

MT5's mobile app allows you to monitor and manage your trades on the go. The login process is slightly different from the desktop version, so here's how to do it correctly.

Step 1: Download the MT5 App

Go to the Google Play Store (Android) or the Apple App Store (iOS) and search for "MetaTrader 5." Download and install the official app published by MetaQuotes Software Corp.

Step 2: Open the App

Launch the MT5 app after installation. You'll usually see a welcome screen with options to open a demo account or log in to an existing account.

Step 3: Select "Login to an Existing Account"

Tap on the option that says "Login to an existing account" or a similar prompt, depending on your app version.

Step 4: Find Your Broker's Server

You'll be asked to search for your broker or server. Type your broker's name in the search bar, and a list of available servers will appear. Select the correct server that matches the one provided by your broker (for example, "BrokerName-Live" or "BrokerName-Server02").

If you can't find your broker's server through the search, some apps allow you to manually add a server by entering its exact address.

Step 5: Enter Your Login Credentials

Once the correct server is selected, enter your:

  • Login ID (account number)
  • Password (trading password)

Step 6: Tap Sign In

Tap the "Sign In" button. Within a few seconds, the app will connect to your trading account, and you'll be able to view your balance, open positions, and market watch list right from your phone.

Common Login Issues and How to Fix Them

Even with the correct steps, traders sometimes run into login problems. Here are the most common issues and their solutions:

1. Incorrect Server Selected

This is the most frequent cause of login failure. Double-check the exact server name from your broker's email. Many brokers have multiple servers (Live, Demo, Live-2, Live-3), and selecting the wrong one will prevent login even with correct credentials.

2. Wrong Password Type

MT5 accounts typically have two passwords: a Master Password (for full trading access) and an Investor Password (read-only access). Make sure you're using the Master Password if you intend to place trades.

3. No Internet Connection

MT5 requires a stable internet connection to authenticate with the broker's server. Check your Wi-Fi or mobile data connection if you see a "No Connection" message.

4. Account Not Yet Activated

If you just opened your account, it may take a few minutes for the broker to activate it on their server. Wait a short while and try again.

5. Case Sensitivity

Passwords in MT5 are case-sensitive. Ensure that Caps Lock is off and that you're entering the password exactly as provided.

6. Outdated App Version

If you're using an old version of the MT5 app or desktop platform, update it to the latest version, as outdated software can sometimes cause connectivity issues.

Tips for a Secure MT5 Login Experience

  • Never share your login credentials with anyone, including people claiming to be broker support staff.
  • Use the Investor Password when sharing account access with a third party for monitoring purposes only.
  • Avoid saving your password on shared or public computers.
  • Enable two-factor authentication if your broker offers it for an added layer of security.
  • Always download the MT5 app or desktop software from official sources to avoid fake or malicious versions.

Final Thoughts

Logging into MT5 on both PC and mobile is a simple process once you have your login ID, password, and server details ready. The desktop version is ideal for in-depth technical analysis and strategy execution, while the mobile app gives you the flexibility to monitor and manage trades from anywhere. By following the steps outlined above and keeping your credentials secure, you'll be able to access your trading account smoothly and start trading with confidence.

If you continue to experience login issues after trying these solutions, reach out to your broker's customer support team, as they can verify your account status and provide the correct server details directly.